INSYNC Dental Supplies & Solutions ... Dental Lab Supplies ...  Dental Equipment ... Dental Repair and Service

Frequently Asked Questions

INSYNC Dental offers a wide range of products, including: 

  1. Dental supplies (e.g., gloves, masks, and sterilization products). 
  2. Dental instruments. 
  3. Dental Equipment (e.g. Curing Lights & Accessories, Ultrasonic Scalers, Air Polishers, and Equipment Accessories).  
  4. Imaging systems and X-ray machines. 
  5. Dental chairs and operatory equipment. 
  6. CAD/CAM systems and 3D printers. 
  7. Lab Supplies 
  8. Multispecialty dental supplies

Yes, INSYNC Dental carries a comprehensive selection of specialty products and supplies tailored for all dental specialists including orthodontists, endodontists, oral surgeons, prosthodontists, pediatric dentists, and periodontists.

No. INSYNC Dental sells only new dental supplies, dental equipment, and dental technology.

If you receive a damaged or incorrect item, please accept our sincere apologies for the inconvenience. We kindly request that you review our [Return Policy] for detailed instructions on how to initiate a return or exchange. Our team is committed to resolving such issues promptly and ensuring your satisfaction.

To place an order on our website, please begin by going to Login and creating an account. Once registered, select the subscription plan that best suits your needs. After choosing your preferred plan, proceed to add the desired items to your cart and follow the secure checkout process. You will receive an order confirmation via email upon successful completion.

We accept major credit cards.

Orders are processed and shipped via FedEx Ground within 1–3 business days after purchase.

Yes, you will receive a tracking number once your order ships. You can also log into your account on our website to check order status.

Please review our "Return Policy" in the Help section.

Shipping costs are calculated at checkout based on your Membership level. Non-members pay $20 per order. INSYNC members enjoy free shipping on the first five orders each month, and then $20 per order. And Concierge level members enjoy free shipping on all orders. Shipping is FedEx standard ground.

If your order is delayed beyond the estimated delivery window, our team will coordinate directly with the carrier to resolve the issue or re-ship as needed.

Yes, you can mark items as “Favorites” for easy future access and quick checkout.

Use the “Reorder from History” feature under your account to instantly re-add previously purchased items to your cart.

Yes. We use secure encryption protocols and trusted payment gateways to ensure your data and transactions are always protected. 

INSYNC Dental is an American company that works with leading suppliers of dental products, equipment, and technology solutions, dedicated to supporting dental professionals in the United States. The distributors we work with are authorized dealers for the high quality products we offer. We provide high-quality products and services at discounted prices to help dental practices succeed and deliver excellent patient care.

INSYNC Dental corporate headquarters are located in Windermere, Florida, USA. Our suppliers have distribution centers and regional offices across the United States.

We serve licensed dental professionals, including dentists, dental labs, hygienists, dental assistants, and dental office managers. And, also dental specialists including orthodontists, oral surgeons, periodontists, pediatric dentists, endodontists, prosthodontists, and other dental healthcare providers.

Yes, our trusted equipment and service partner will provide professional sales, installation, and warranty services for all equipment purchases, ensuring your practice is up and running smoothly.

For purchases made through INSYNC Dental, our technical support team of trusted partners, manufacturers, and suppliers are available to assist with:

 

1. Equipment troubleshooting and repairs.
2. Software updates and IT solutions.
3. Preventative maintenance services.
 

Yes, most of our products come with manufacturer warranties. Extended warranty options are also available for select items.

Yes, our trusted equipment and service partners provide comprehensive training for dental professionals to help you and your team effectively use new equipment or technology.

Currently we are in development of continuing education courses. Please check back for updates.

You can easily create an account by visiting INSYNCdental.com and clicking "Login." Follow the prompts to complete your registration.

Log in to your account on our website and navigate to the "MyAccount" section to update your account information.

Yes, your order history and invoices are available to view in your online account dashboard. Simply log in and click on the “My Account” and "My Orders" button.

While INSYNC Dental does not offer financing options, our trusted equipment partners offer flexible financing solutions for equipment purchases.

A: Yes, coming soon, we will offer a loyalty program where you can earn points on eligible purchases and redeem them for discounts or rewards. Visit INSYNCdental.com for details.

You can reach us via:

Phone: (407) 404-3346
Email: CustomerService@INSYNCDental.com

Our customer service team is available Monday through Friday, 8:00 AM to 5:00 PM EST.

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