Terms of Use

In Re INSYNC Dental (an affiliated website of ADM)

Thank you for using this Site, which is owned by INSYNC Dental, LLC. These Terms of Use govern your use of this Site.

Terms of Use

Effective Date: May 30, 2025

Your Acceptance of These Terms of Use

These Terms of Use apply to all users of this Site. By using this Site you are agreeing to comply with and be bound by these Terms of Use. If you do not agree to these Terms of Use, you may not access or use this Site.

Your Acceptance of Our Privacy Policy

By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All information provided to us as a result of your use of this Site will be handled in accordance with our Privacy Policy. To the extent there are inconsistencies between these Terms of Use and our Privacy Policy, these Terms of Use control.

Your Consent to Other Agreements

When you sign up to use a special feature of this Site, you may be asked to agree to special terms governing your use of the special feature. In such cases, you may be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked “I agree.” This type of agreement is known as a “click-through” agreement. If any of the terms of the click-through agreement are different than the terms of these Terms of Use, the terms of the click-through agreement will supplement or amend these Terms of Use, but only with respect to the matters governed by the “click-through agreement.”

Ownership of this Site and its Content

This Site, including all its Content are protected under applicable intellectual property and other laws, including without limitation the laws of the United States and other countries. All Content and intellectual property rights therein are the property of INSYNC Dental, LLC or the material is included with the permission of the rights owner and is protected pursuant to applicable copyright and trademark laws.

The presence of any Content on this Site does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any such Content viewed through this Site. Except as otherwise provided herein, none of this Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.

Permission is hereby granted to the extent necessary to lawfully access and use this Site and to display, download, or print portions of this Site on a temporary basis and for your personal, educational, noncommercial use only, provided that you (i) do not modify the Content; (ii) you retain any and all copyright and other proprietary notices contained in the Content; and (iii) you do not copy or post the Content on any network computer or broadcast the Content in any media.

Trademarks

The INSYNC Dental, LLC name and logo, all product and service names, all graphics, all button icons, and all trademarks, service marks and logos appearing within this Site, unless otherwise noted, are trademarks (whether registered or not), service marks and/or trade dress of INSYNC Dental, LLC (the “INSYNC Dental, LLC Marks”). All other trademarks, product names, company names, logos, service marks and/or trade dress mentioned, displayed, cited or otherwise indicated within this Site are the property of their respective owners. You are not authorized to display or use the INSYNC Dental, LLC Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks and/or trade dress of other owners featured within this Site without the prior written permission of such owners. The use or misuse of the INSYNC Dental, LLC Marks or other trademarks, product names, company names, logos, service marks and/or trade dress or any other materials contained herein, except as permitted herein, is expressly prohibited.

Your Feedback

The Feedback you provide to us through this Site will be and remain our exclusive property. Your submission of Feedback will constitute an assignment to us of all worldwide rights, title and interests in your Feedback, including all copyrights and other intellectual property rights in your Feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display or perform publicly, distribute, improve and modify any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Feedback that you do not wish to assign to us.

Your Obligations

In consideration of your use of this Site, you agree that to the extent you provide personal information to INSYNC Dental, LLC, it will be true, accurate, current, and complete and that you will update all personal information as necessary.

To the extent you create an account through this Site, you understand and agree that any account you create, including your username and password, are personal to you and may not be used by anyone else. You are responsible for maintaining the confidentiality of your username and password and are fully responsible for all activities that occur under your username and password by you or by anyone else using your username and password, whether or not authorized by you. You agree to change your password immediately if you believe your password may have been compromised or used without authorization. You also agree to immediately inform us of any apparent breaches of security such as loss, theft or unauthorized disclosure or use of your username or password by contacting us using the information provided below. Until we are so notified you will remain liable for any unauthorized use of your account.

You agree to use this Site in a manner consistent with any and all applicable rules and regulations. You agree not to upload or transmit through this Site any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer. Any unauthorized modification, tampering or change of any information, or any interference with the availability of or access to this Site is strictly prohibited. We reserve all rights and remedies available to us.

Disclaimers

We Make No Representations Or Warranties With Respect To This Site Or Its Content, Or Any Product Or Service Available On Or Promoted Through This Site. This Site And All Of Its Content Are Provided On An “as Is,” “as Available” Basis, Without Representations Or Warranties Of Any Kind. To The Fullest Extent Permitted By Law, INSYNC Dental, LLC, Its Affiliates, And Their Service Providers And Licensors Disclaim Any And All Representations And Warranties, Whether Express, Implied, Arising By Statute, Custom, Course Of Dealing, Course Of Performance Or In Any Other Way, With Respect To This Site, Its Content, And Any Products Or Services Available Or Promoted Through This Site. Without Limiting The Generality Of The Foregoing, INSYNC Dental, LLC, Its Affiliates, And Their Service Providers And Licensors Disclaim All Representations And Warranties (a) Of Title, Non-infringement, Merchantability And Fitness For A Particular Purpose; (b) Relating To The Security Of This Site; (c) That The Content Of This Site Is Accurate, Complete Or Current; Or (d) That This Site Will Operate Securely Or Without Interruption Or Error.

We Do Not Represent Or Warrant That This Site, Its Servers, Or Any Transmissions Sent From Us Or Through This Site Will Be Free Of Any Harmful Components (including Viruses).
INSYNC Dental, LLC Does Not Endorse And Is Not Responsible For Statements, Advice And Opinions Made By Anyone Other Than Authorized INSYNC Dental, LLC Spokespersons. We Do Not Make Any Representations Or Warranties Against The Possibility Of Deletion, Misdelivery Or Failure To Store Communications, Personalized Settings, Or Other Data. You Accept That Our Shareholders, Owners, Officers, Directors, Employees And Other Representatives Shall Have The Benefit Of This Clause.

Applicable Law May Not Allow The Limitation Of Certain Warranties, So All Or Part Of This Disclaimer Of Warranties May Not Apply To You.

Limitation Of Liability

To The Fullest Extent Permitted By Applicable Laws We, On Behalf Of Our Directors, Officers, Employees, Agents, Suppliers, Licensors And Service Providers, Exclude And Disclaim Liability For Any Losses And Expenses Of Whatever Nature And Howsoever Arising Including, Without Limitation, Any Direct, Indirect, General, Special, Punitive, Incidental Or Consequential Damages; Loss Of Use; Loss Of Data; Loss Caused By A Virus; Loss Of Income Or Profit; Loss Of Or Damage To Property; Claims Of Third Parties; Or Other Losses Of Any Kind Or Character, Even If We Have Been Advised Of The Possibility Of Such Damages Or Losses, Arising Out Of Or In Connection With The Use Of This Site. You Assume Total

Responsibility For Establishing Such Procedures For Data Back Up And Virus Checking As You Consider Necessary. This Limitation Of Liability Applies Whether The Alleged Liability Is Based On Contract, Tort (including Negligence), Strict Liability Or Any Other Basis.

If Any Part Of This Limitation On Liability Is Found To Be Invalid Or Unenforceable For Any Reason, Then The Aggregate Liability Of The Released Parties For Liabilities That Otherwise Would Have Been Limited Shall Not Exceed Ten Dollars ($10.00).

This Site gives you specific legal rights and you may also have other rights which vary from country to country. Some jurisdictions do not allow certain kinds of limitations or exclusions of liability, so the limitations and exclusions set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use shall apply to the fullest extent permitted by the laws of such applicable jurisdictions. Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.

Links to Third-Party Websites

This Site may provide links to other websites operated by third parties. Because we have no control over third-party websites, we are not responsible for the availability of those websites and do not endorse and are not responsible or liable for any content, advertising, services, products, or other materials on or available from such websites. INSYNC Dental, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, advertising, services, products, or other materials on or available from such websites. These Terms of Use do not apply to your use of third-party websites; your use of such websites is subject to the terms and policies of the owner of such websites.

Independent Third-Party Payment Processing

Any payments made to INSYNC Dental, LLC via a credit or debit card are processed by an independent third-party processing company, Authorize.net (a Visa Solution). Authorize.net is committed to safeguarding customer information and combating fraud. Authorize.net’s security and privacy policy can be found here: https://support.authorize.net/knowledgebase/Knowledgearticle/?code=000002490  

Additionally, for any questions relating to how your private data is processed, please refer to Authorize.net’s Data Processing Agreement, which can be found here: https://www.authorize.net/about-us/dpa.html  

Modification and Discontinuation

We reserve the right at any time and from time-to-time to modify, edit, delete, suspend or discontinue, temporarily or permanently this Site (or any portion thereof) and/or the information, materials, products and/or services available through this Site (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this Site.

Waiver

Our failure at any time to require performance of any provision of these Terms of Use or to exercise any right provided for herein will not be deemed a waiver of such provision or such right. All waivers must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by INSYNC Dental, LLC of any breach of any provision of these Terms of Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use.

Severability

If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use will remain in full force and effect.

Governing Law, Jurisdiction and Venue

These Terms of Use will be governed under the laws of the State of Florida without regard to its conflicts of law provisions. All actions or proceedings arising out of or relating to these Terms of Use will be venued exclusively in state or federal court in the City of Orlando and County of Orange, Florida. You hereby irrevocably consent and submit to the personal jurisdiction of said courts for all such purposes. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of these Terms of Use is taking place or originating.

Indemnity

You agree to indemnify and hold INSYNC Dental, LLC, its subsidiaries, franchises and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another. We reserve the right to defend any such claim, and you agree to provide us with such reasonable cooperation and information as we may request.

These Terms of Use May Change

These Terms of Use are current as of the effective date set forth above. INSYNC Dental, LLC reserves the right to change these Terms of Use from time to time consistent with applicable laws and principles. These changes will be effective as of the date we post the revised version on this Site. Your continued use of this Site after we have posted the revised Terms of Use constitutes your agreement to be bound by the revised Terms of Use. If at any time you choose not to accept these Terms of Use, you should not use this Site.

Entire Agreement

These Terms of Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and INSYNC Dental, LLC with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and INSYNC Dental, LLC with respect to this Site and your use of this Site.

Definitions

The term “Content” refers to all of the software and code comprising or used to operate this Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Site, including Feedback.

The terms “INSYNC Dental, LLC,” “we,” “us,” and “our” refer to INSYNC Dental, LLC, Inc.

The term “Feedback” refers to all of the text, photographs, images, illustrations, graphics, sounds, video and audio-video clips, and other content you post on or through this Site that is specifically about how we can improve this Site and the products and services we make available through this Site.

The term “including” means “including, but not limited to.”

The term “Site” refers to any platform owned by INSYNC Dental Company (Inc or LLC). on which these Terms of Use are posted, including our website at www.insyncdental.com

Questions

If you have any questions about this Site or these Terms of Use, please contact us using the following information:

Global Privacy Notice

Effective Date: January 1, 2025

This Privacy Notice explains how INSYNC Dental, LLC, Inc. and its subsidiaries (“INSYNC Dental, LLC,” “we,” “us,” or “our”) may collect, use and share (collectively, “process”) your personal information.  We are committed to ethical privacy practices that protect your privacy and maintain the security of your personal information.  You should read this Privacy Notice carefully to understand our privacy practices.  If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at customerservice@INSYNCdental.com

This Privacy Notice (“Notice”) applies when you engage with us for any reason, including visiting our website, purchasing through one of our e-commerce sites; creating an account; or downloading or using any of our mobile-enabled or desktop solutions (collectively, the “Services”).  Please read the following carefully to understand our practices regarding your personal information and how it will be treated.

This Notice applies to all information collected through our Services (which, as described above, includes our Website), as well as any related services, sales, marketing or events. This Notice does not apply where we act only as:

• a service provider or data processor, such as when your personal information is processed by us only to fulfill an order received from our customer; or,
• a HIPAA business associate, such as when your provider may use our practice management services in the United States. 

1. Information We Collect

We collect information that you provide directly to us when:

• You use any of the Services,
• You create an account or complete details of any profile using the Services,
• You post, upload or share any material or content through any of the Services (for example if you submit a “success story”, request a demo, or participate in pop-up surveys on our websites),
• You report a problem with any of the Services, or
• You make a transaction using one of our Services.

We collect certain personal information from third party sources, such as government agencies when we need to verify your credentials to purchase product or services or financial institutions when we need to validate account payment information.

We may also collect information about you or your business from public sources such as LinkedIn or other business directories.

Categories of Information We Process

When you use the Services, we may use your personal information to verify your identity, process your payment for the services, and learn how you engaged with our website, product, or mobile application.  Below are a list of the categories of personal information we may collect from or about you:

Name and Contact Information: Your first and last name, email address, mailing address, personal phone number, photo, beneficiary and emergency contact details, and other similar data.

Financial information: Bank account details, credit or debit card information, debt and other obligations.  For example, to process any required payment for the Products or Services, we may collect payment information.  We may also need to collect additional financial information if you make an offer for credit to us.  We will determine your creditworthiness in accordance with applicable laws.

National identifiers: Your national ID/passport, citizenship status, national provider or Drug Enforcement Agency number, social security number, or other taxpayer/government identification number.

Demographic Information: This includes your date of birth and gender as well as more sensitive personal information (also known as special category data), including information relating to racial and ethnic origin, religious, political or philosophical beliefs, trade union membership or information about your health, parental status, disabilities, sexual orientation, gender identity, and military status.

Account Information:  Some information you provide to us for your account is required, but you may also choose to provide us with additional information.  For example, shipping addresses, business name and registration information, and information related to your customers.

Identity Information:  Photographs, Photo IDs, passports, or biometric authentication (when enabled on your device), and other information we may collect about the device you use to download our Services or to download documents contained on our website.  When you have a device that enables payment or login capabilities through the use of biometrics (e.g., fingerprint or face ID), we do not collect that personal information from your device.

Transaction Information: Payment type used, date and time, payment amount, billing information, and other related details. 

Health Information: Height, weight, age, medications, procedure history, race and ethnicity, and other related information may be collected as a result of your use of the Services.  If you’re in the United States, we treat this information as Protected Health Information subject to HIPAA and our processing of that information is described in our HIPAA Patient Notice of Privacy Practices.  If you’re a resident of the EEA or UK, we treat this information as special categories under GDPR. 

Biometric Information: Fingerprint, voice prints, retina scans, analysis of behaviors, hand or face geometry, and other tools or information unique to you.

Customer Feedback and Support: Details in any of your communications with us about or related to your use of the Services, such as when you contact our customer support team or contact us via email.

Location Information:  Information related to your general location, such as through the IP address associated with the device in use.  If you have a mobile application and enable location services, we may also collect your precise geolocation. 

Learning or other curriculum information:  When you engage with our learning platform, we collect information related to course taken, time spent and scores. 

Other Information:  In some instances, we may collect additional information from third-party sources, but we will notify you where we collect additional categories of data and, where required, will collect your consent before we do so.  For example, we may collect information about you or your business from government agencies for regulatory purposes, or credit reporting agencies, to determine your creditworthiness.

Information Automatically Collected by using the Services

When you use the Services, we may automatically collect and store certain information in our server logs to get a better understanding of how people use the Services, for system administration purposes including system audits, and to ensure we provide a good user experience and customer service. This type of information includes information about when, how, and what parts of the Services you use.

Location Information: Your IP address or mobile device GPS may provide us with your precise or approximate location information.  In some instances, we may collect this information even when you are not using one of our mobile-enabled products.  You can turn this function off and on through the settings options on your device. 

Usage Information: Pages or content you view on any of our websites or in our Services, may be collected to provide usage metrics.

Device Information: The device’s unique device identifiers, operating system, setting preferences (e.g., screen resolution), and mobile network information.

Log Information:  Details about how you’ve used our Services, such as when you click on a link to a third-party application, access dates and times, hardware and software information, crash data, and cookie data (when it’s turned on). 

Analytics Information: Details and image re-creations about your session engagement is recorded on some of our sites.  Although this functionality is automatically turned on, you can choose to turn it off.  To learn how to do so, you can review our Cookies Policy.

Cookies and Similar Technologies:  You can review our Cookies Policy to learn more about how we collect and process your personal information through the use of cookies, pixels, web beacons and other technologies.

2. How We Use Your Personal Information

Generally, we use your personal information to:

Deliver, Manage, and Improve our Services:  We use this information to enable you to have full use and functionality of the Services.  We may also use your personal information to gather insights about our Services so that we can improve and make your experience better.  For example, if you contact us with a complaint or question about the Services or any of the products or other services that we offer, we may keep a record of that correspondence to improve our Service features and functionality.  Where practical, use of your personal information for insights and improvement of the Services is aggregated and de-identified personal information.

We may collect or process your biometric personal information under the instructions of a data controller. For instance, when our Fingerprint ID feature is enabled, it allows patients or employees of our customers to automate a sign-in or clock-in process.  Some laws regulate the processing of this type of information because it is sensitive personal information. In areas where it is required, we process such data either under the specific instructions of a data controller, or will solicit your consent to perform the processing as required by your local laws. In all cases we will provide you notice of the collection of biometric information.

Ensure the Security of Personal and Confidential Information:  We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us.  This includes protecting individuals, our workforce, and the Company against loss.  For example, we may use your personal information to detect malicious activities meant to access personal information or our systems.

Advertise and Market our Services to you and others:  We use your contact details to communicate with you and provide you with information about our Services which may be of interest to you, where permitted by applicable law.  We collect this information either from you or from third-party sources.  If you do not want us to use your information in this way, you can opt-out by clicking “unsubscribe” in the email footer of the marketing communication that we sent to you.  Please note that if you opt-out from receiving marketing communications, we may still contact you about service-related issues, such as where we may make changes to the Services, any terms and conditions, or this Notice.

Fulfill our Legal and Regulatory Obligations:  We may have to disclose your personal information to courts, law enforcement, or governmental or public authorities.  For instance, we may need to disclose your identity as part of a mandatory reporting obligation for sanctions screening.

Prevent and Detect Fraud, Waste, and Abuse:  We use your personal information to ensure the security of your use of the Services, any user accounts you may have with us and our business, as well as for the purposes of preventing or detecting fraud or abuse of our Services.  For example, we may use your personal information to conduct due diligence when you purchase our products or services to ensure you are eligible to make the purchase.

3. When We Share Your Personal Information

Service Providers:  In some circumstances, it may be necessary for us to share your personal information with a third party in order to provide you with the Services.  For example, we may need to share your personal information with our payment processing partner in order to process your payment of the Services.  These third parties are our service providers and their processing of your personal data will never be for their own purposes.

Between INSYNC Company Entities:  To enable to smooth operation of our business, our subsidiaries, if any, may have to disclose personal information with other INSYNC Dental, LLC Entities to provide the Services, customer or product support.

At Your Direction: Some of our Services integrate with third-party applications. When you engage with a third-party application, we may need to share certain personal information with the third party and when required, we may need your consent to do so.  In many cases, the third party’s continued use of your personal information will no longer be subject to this Notice. 
Your use of any of our online or mobile applications will also be subject to the privacy notices and policies of any app store provider and/or operator (“App Store Provider”) from whom you have downloaded the app.  Please check these third-party privacy notices and policies before providing any personal information to any other website or App Store Provider.

Government, Regulatory, and Law Enforcement Requests:  If any of our Services are regulated under federal, state or other local laws, our requirement to comply with any such regulation with law enforcement reporting may require disclosure of your personal or business information. 

Sale or Transfer of Ownership:  In cases of a legal change of ownership, including a merger, acquisition, reorganization, or sale of assets, we may transfer or share your personal information with a third party.  We will notify you before your personal information is transferred and your personal information will become subject to a different privacy policy.

4. Storage and Transfer of Your Personal Information

As allowed by laws in your area, the personal information we process may be transferred to, and stored within, a destination outside of your country which may have less strict, or no data protection laws, when compared to those in your country.  We reserve the right to store your personal information outside of your country of residence, in accordance with applicable laws. 

5. Children’s Personal Information

Our Services are not intended for use by people under the age of 13. 

6. Maintaining the Security of Your Personal Information

We are committed to the continuous improvement of our Services to ensure the integrity of your personal information.  To do so, we have implemented a variety of administrative, technical and organizational measures throughout our Services to help protect against unauthorized access, use or disclosure of your personal information.

We retain personal information collected subject to this Notice for as long as necessary fulfill the purposes for which the information was collected and to comply with applicable laws or regulatory requirements.

7. Residents of the U.K. and EEA

We process your personal information in compliance with the General Data Protection Regulation (“GDPR”) and the ePrivacy Directive.  Our processing of your personal information as described in this Notice will typically be pursuant to one of the following:

• It is necessary to fulfil a contract that we have in place with you;
• For our legitimate business interests;
• Your consent; or
• Where the processing is necessary for compliance with our legal obligations.

We may process special categories of personal information as defined by the GDPR, but we will only do so where we have a legal basis and the processing is allowed under Article 9.  An example of special categories of personal information is information relating to your medical history, which may include patients’ experiences using our Services.

Your personal information may also be processed by staff operating outside the EEA who work for us or for one of our service providers, for example in the provision of support services. Whenever we transfer your personal information outside of the EEA, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal information and to make sure it is treated securely and in accordance with this Notice. You may contact us for a copy of the safeguards which we have put in place to protect your personal information and privacy rights in these circumstances. Depending on the Services you use, the terms of our Data Processing Addendum may also apply.

Additionally, your local data protection laws provide you the following rights to your data:

• the right to object or withdraw consent to the processing of your personal information;
• the right to access a copy of your personal information; and,
• the ability to erase, restrict or receive a machine-readable copy of your personal information.

You may also update or delete your account(s) as you choose but if you do so, you may be unable to access or us some or all of our Services.  If we deny your request, we will provide you the reason for the denial, such as our legal requirement to retain certain personal information.   We will handle any request to exercise your rights in accordance with applicable law.  If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice.

8. Residents of California

California law permits you to request certain information about our disclosure of personal information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please send us an e-mail or write to us at the address provided in the “Contact Us” section of this Notice, or as we may otherwise advise, and indicate in the subject line that you are a California resident making a “California Shine the Light” inquiry.

Your state law also provides you the following rights to your data:

• Access the personal information we have about you;
• Delete your personal information;
• Correct personal information;
• Opt-out of processing of sensitive personal information;
• Opt-out of the selling or sharing of your personal information; and,
• Appoint a representative to take these actions on your behalf.

We share limited personal information with trusted third-party partners.  Many of these third parties have integrations into our various products and services.  We share this information to provide you the best opportunity to optimize your use of the INSYNC Dental product or service.  If you would prefer to opt-out of these customer lists.

We do not take adverse action against anyone for exercising their rights under applicable laws. However, depending on the nature of your request, you may have limited product access or functionality as a result of us completing your request.

If you wish to exercise any of these rights please refer to the “Contact Us” section of this Notice. You will be asked to verify your identity before we take action on your request.  In some cases, we may not be able to honor your request because we may be required to retain your information to comply with laws or these rights may not apply to our processing of your personal information.  If so, we will tell you the reason your request was denied in our response to you.

You may view the Right to Know chart, which provides more details about the processing of your personal information.  Please note, all personal and business information is subject to disclosure to law enforcement upon a verified legal request to do so. 

9. Contact Us

If you have a privacy concern or question related to this Notice, you may contact or write to us at:
INSYNC Dental, LLC
Attn: Privacy Officer
Address: The Grove Drive, Suite 118, Windermere, FL 34769
Telephone: 407-491-9335
Email: customerservice@INSYNCdental.com 

10. Changes to this Notice

From time to time, it may be necessary for us to update this Notice with more relevant information or to otherwise comply with legal obligations.  When we make updates, we will notify you in advance of any changes and provide you copies of previous versions for as long as they are maintained.

11. Our Services

As mentioned above, this Notice applies when we process your personal information through a variety of our Services.  Our Services include:

Our Websites
InsyncDental.com
Last Updated: May 30, 2025

COOKIES POLICY

Cookies Privacy Notice

This Cookies Privacy Notice (“Cookies Notice”) explains how INSYNC Dental, LLC, Inc. and its subsidiaries (collectively, “INSYNC Dental, LLC,” “we,” “us,” or “our”) use Cookies and similar technologies on our various websites and mobile apps to provide basic website functionality, make your experience personalized and enjoyable, and monitor your use and activity on our website.

What are Cookies and Similar Technologies?

Cookies and similar technologies, including web beacons, pixels and resettable device identifiers, are small data files of letters and numbers that are stored on your device when you browse and use our website, mobile apps, and online services (collectively, “Cookies”). Cookies track information about you that we then use to compile analytics and insights related to our Services.

For example, Cookies remember you when you return to our ecommerce sites and make it easier for you to login to our services. Cookies also help us understand how visitors and customers use our Services to know what features, functionalities, and web pages generate the most interest. Cookies allow us to provide you a better experience and improve our Services to meet the needs of our customers.

What types of Cookies does INSYNC Dental, LLC use?

We organize Cookies into categories based on their use. Below is a list of the categories used and what functionality Cookies in each of those categories provide. You can manage which Cookies are saved to your device through our cookies management tool here. We do not recognize browser-enabled cookies “do not track” preferences, so to ensure your choices are recognized, you should make your selections using our cookies management tool.

I. Required Cookies

These Cookies are essential to enable you to move around our websites, utilize our Services, and enable you to use features on our website and within our Services that you have specifically asked for. Without these Cookies, certain Services cannot be provided; therefore, they are required for the operation of our website and Services. These Cookies are deleted when you close the browser. You cannot visit the various areas of our website or use our Services without having these Cookies turned “on.”

II. Functional Cookies

These Cookies remember the choices you make when using the Services (such as your username, language, preferences, country codes or information as to the country or region you are in) and provide enhanced, more personal features to improve your experience. These cookies will remain on your device after you have completed your session with our Services or closed your browser because they are intended to remember your choices. These Cookies are not required to be turned on for you to use our website or Services, but they do make your experience more personalized.

Cookies in this category also allow us to determine usage information of our website and Services. For example, these Cookies will tell us how many unique devices visited a certain page or engaged with one of our advertisements. These Cookies may also be used to track your activity across our website and allows us to re-image your experience to better diagnose and resolve issues with our website or Services. These Cookies are not required for you to utilize our website or Services and may be turned off at any time.

III. Advertising Cookies

These Cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of our advertising campaigns. These Cookies collect information about your browsing habits across our website and Services and others to make advertising relevant to you and your interests.

Many of these Cookies are owned or managed by third parties we engage with to deliver these advertisements. In some instances, there may be limited information about you disclosed to these partners in order to measure and manage the effectiveness of the advertising campaign. These partners are limited in how they may use your personal information through contractual or technical measures. You can read more about how we partner with certain third parties in our Privacy Notice. 

How do I opt-out of Cookies?

Because we believe that Cookies create a more enjoyable experience for you, we set them as a default for all visitors. Most internet browsers automatically accept Cookies. You can change those settings on your browser through its “settings” or “privacy” options. 

At any time, you can also use our cookies management tool to make your choices about our Cookies. If you choose to decline Cookies, you may not be able to fully experience the interactive features of our websites and Services.

Last Updated: May 30, 2025

ADA

The Americans with Disabilities Act (ADA) requires certain businesses to make accommodations for those with disabilities. For ecommerce companies, this may include making websites accessible for those with impaired vision through assistive technologies.

If your company has at least 15 full time employees and operates at least 20 hours out of the year or you provide public accommodation, you are subject to the ADA. This means providing “reasonable accessibility” to those with disabilities.

Sample ADA language: Accessibility Statement

INSYNC is committed to ensuring our members can readily access the products and services we provide on our website. The Company has voluntarily undertaken efforts to comply with the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.2, Level AA (“WCAG-2.2 AA”), a set of guidelines adopted by a private group designed to maximize accessibility of web content.

Please note that our website may link to, or interface with, third party websites that we do not control. These third-party vendors may not have undertaken the efforts that CommunityAmerica has to comply with WCAG-2.2 AA standards. Our website informs users when they are about to leave the CommunityAmerica website and prompts confirmation on whether you wish to be redirected to a third party controlled website. In order to maximize accessibility with our members, we are working with our vendors to encourage them to voluntarily comply with these standards. We have also engaged in discussions with our financial regulatory agencies and elected officials to discuss the need to adopt clear guidelines that apply to both business and vendor alike.

As the law and accessibility standards continue to change and we strive to deliver the most up-to-date content online, please understand that our efforts to improve online accessibility are ongoing. We encourage you to report any accessibility issues you may encounter by contacting us at (website link) or at (Phone Number) so we can assist you. We also encourage you to contact us to determine if any alternative communication methods or accessibility formats are available.

We thank you for your assistance in enhancing the accessibility of our website and we look forward to serving your financial needs.

TRANSACTIONS:

You desire to subscribe to the Services and authorize (Authorize.net, A Visa Solution) and any other third party acting on our behalf, to serve as your agent in processing payments to targeted Merchants and/or transfers to and from targeted account pursuant to your payment and/or transfer instructions, and You authorize Authorize.net to post such payment and/or transfer to your designated account(s). You understand that Authorize.net may not take certain payment and/or transfers if sufficient funds are not available in your designated account. This authorization is in force until revoked by you or Authorize.net in writing and is subject to the service Terms and Conditions (a current copy of which will be furnished to you) as amended from time to time. Please refer to their Privacy Policy Statement on their website, https://support.authorize.net/knowledgebase/Knowledgearticle/?code=000002490

MOBILE ACCESS

Program: Authorize.net offers their customers mobile access to their account information (e.g., for checking balances and last transactions) over SMS, as well as the option to set up alerts for their accounts (e.g., low balance alerts). Enrollment requires identification of the user's banking relationship as well as providing a mobile phone number. The mobile phone number's verification is done by the user receiving an SMS message with a verification code which they will have to enter on the website. Additionally, customers may select the type of alerts and other preferences which will determine, together with their account data, the frequency of alerts delivered to the customer. This program will be ongoing. Message & Data rates may apply. Customers will be allowed to opt out of this program at any time. Questions: You can contact us at 000-000-0000, or send a text message with the word "HELP" to this number: ****** We can answer any questions you have about the program. To stop the program: To stop the messages from coming to your phone, you can opt out of the program via SMS. Just send a text that says "STOP" to this number: *****. You'll receive a one-time opt-out confirmation text message. After that, you will not receive any future messages. Terms & Conditions: By participating in Mobile Banking, you are agreeing to the terms and conditions presented here. Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®, Verizon Wireless. Mobile Banking and any software you may obtain from Mobile Banking (“Software”) may not be available at any time for any reason outside of the reasonable control of Authorize.net or any service provider.

Choose Your Payment Method:

For your convenience, we provide several payment alternatives. Orders billed to your account may be paid by ACH Debit, Check by Phone, or Check. If you prefer, you may use Credit Cards, including American Express, Visa, MasterCard or Discover Card when placing your order. All sales are subject to our normal terms and conditions.

Unless otherwise instructed, check payments must be mailed to:

INSYNC Dental LLC
4769 The Grove Drive, Suite 118 
Windermere, FL 34769

All sales are subject to credit approval. Invoices are payable within agreed terms of sale. INSYNC Dental LLC and its affiliates reserve the right to offer a dual pricing system for payment by check, Insync Dental-approved ACH and/or INSYNC Dental -approved EFT vs. any other payment method and, to the extent permitted by law, reserves the right to surcharge for payment by credit card and/or other methods incurring a fee to INSYNC Dental LLC.

Open Accounts Receivable:

All unpaid accounts receivable past due are subject to a 1.5% finance charge.