Privacy Policy

INSYNC Dental, Inc.

At INSYNC Dental, LLC. (“we,” “us,” or “our”), protecting your privacy is of utmost importance. This policy explains your rights under applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), and our practices regarding the sale or sharing of personal information, including any Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA).

1. Your Rights Under Applicable Privacy Laws

Under applicable laws, including the CCPA and HIPAA, you have the following rights regarding your personal information:

• The right to know what personal information we collect, use, disclose, or sell.
• The right to request that we do not sell or share your personal information.
• The right to access or delete specific pieces of personal information, subject to applicable exceptions under the law.

You may exercise these rights at any time by contacting us using the methods outlined below.

2. Do Not Sell or Share My Personal Information

INSYNC Dental does not and will not sell your personal information for monetary or other valuable consideration. However, we may share certain information with trusted third-party service providers (e.g., analytics tools or IT support) to enhance the functionality of our platform, in compliance with applicable privacy and HIPAA requirements.

To opt out of the sharing of your personal information:

1. Email us at: info@insyncdental.com
2. Submit a request via our website: https://www.insyncdental.com/
3. Use the in-app settings under “Privacy Preferences.”

3. Protected Health Information (PHI) and HIPAA Compliance

If you are a healthcare provider or patient using INSYNC Dental, any PHI we collect, process, or store is governed by HIPAA. We implement administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of your PHI.

• Permissible Uses: PHI will only be used or disclosed as necessary for treatment, payment, or healthcare operations, or as otherwise required or permitted by law.
• Business Associates: Any third-party service providers who may handle PHI are bound by Business Associate Agreements (BAAs) requiring them to comply with HIPAA standards.

4. Categories of Information Collected

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, or account username.
• Professional Information: Licenses, practice details (for providers), or affiliation data.
• Health Information: Medical or dental records, appointment details, and treatment history (where applicable).
• Technical Information: Device type, operating system, browser type, and app usage data.

5. Non-Discrimination

We will not discriminate against you for exercising your privacy rights, including opting out of the sale or sharing of personal information.

6. Retention of Personal Information

We will retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal, regulatory, or contractual obligations.

7. Contact Information

For questions about this policy or to exercise your rights, contact us at:

info@insyncdental.com
4769 The Grove Dr., Suite 118, Windermere, FL 34786